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How do I reset ITV Hub password?
I’ve forgotten my password. How can I change it?
- Don’t worry! If you’ve forgotten your password, we can easily help you to reset it.
- Go to https://www.itv.com/hub/user/password/reset.
- Now enter your email address and we’ll fire you an email that contains a link to reset your password.
Why can’t I reset my ITV Hub password?
What is my ITV passcode?
If you’ve forgotten your password, see here. Once you’re in the app, press the down key to access the ‘My ITV’ section. Click on ‘Sign in’ and you’ll be presented with a 6-digit code. Head to itv.com/tv on a PC/Mac or on your phone.
Why can’t I log into ITV Hub on my TV?
If you are seeing an error when going to itv.com/hub/pair to enter your device pairing code, make sure you put https in front of the url in your web browser. This should take you to the right page to enter your code to get you signed in on your TV.
How do I reset my ITV Hub on my Samsung TV?
Try these simple steps to get things up and running again:
- Make sure you’re not in the Smart Hub and in “TV” mode.
- Press the Menu button on your remote control.
- Go to Support > Software Update and follow the instructions.
- Bingo, you should be sorted!
Why can I no longer watch ITV Hub?
Sometimes we don’t have legal rights to show everything that’s been on TV, or we can only show those programmes on certain devices, e.g you can only watch them on our website, not our app.
How do I contact ITV Hub?
You can get in touch with our lovely customer support team via e-mail at itvihelp@itv.com.
How do you unlock ITV Hub?
First, open the ITV Hub app on your TV and select ‘Sign in now’, you’ll be taken to the screen that has 3 steps with the heading ‘Sign in’ or ‘Sign up to unlock great ITV shows’. If you’re signed in on that device you’ll be asked to ‘Enter the code shown on your TV’.
Why is ITV asking for a PIN?
A Parental Controls PIN restricts access to programmes which display a G rating symbol, to protect your kids from seeing any inappropriate content. Setting up Parental Controls depends on the device you’re using. If your device supports profiles, please see this page for instructions.
Why is ITV Hub asking for a PIN?
ITV content can be streamed via the ITV Hub platform on a range of devices. Once you have logged in to the platform you can set up a PIN to block access to G-rated content (guidance). The G-rating is for content that ITV deems unsuitable for children.
How do I connect my ITV app to my TV?
How do I cast from ITV Hub?
- Navigate to the programme you’d like to watch on your phone/PC/Mac.
- Tap the Chromecast icon. (example screenshots below show what this looks like on an Apple mobile device).
- When prompted, choose the device you want to watch on from the list.
- Then just press play and enjoy.
How do I update my ITV Hub on my TV?
Navigate to the Apps area. Press and hold the select button on the ITV Hub app and a sub-menu will appear. Select “Update apps” and if an update for ITV Hub is available, select it. Choose “Update” – this might take a few minutes.
Why won’t ITV Hub work on my Samsung smart TV?
If your Samsung TV Smart Hub is not working, won’t update, or repeatedly updates, you can try a few different solutions. These include resetting the Smart Hub, completing a software update, resetting the internet, and deleting unused apps to create more storage among other solutions.
Is ITV Hub free with Amazon Prime?
7 Day ITV Hub+ Free Trial With Amazon Prime
You’ll need to be an Amazon Prime member (get a 30 day free Amazon Prime trial here). You can then watch ITV Hub+ on any Prime Video-eligible device. Looking to cancel before you pay? Turn off Auto-Renew and you’ll get free access until the trial expires.
How do I watch ITV on Amazon Prime?
Subscribing on your Amazon Fire App / Firestick
Within the ITV Hub app navigate to the ‘Watch ad-free’ section of the menu at the top of the screen. Choose between our monthly or annual plan and then select ‘Start 7 day free trial’ or ‘Start subscription’.
How do I turn off Parental Controls on TiVo?
Turn Off Parental Controls
- Press the TiVo button on your remote to go to the Home screen. Select Menu, Settings and then Parental & Purchase Controls.
- Select Disable Parental Controls.
- Use the number buttons on your remote to enter your current four-digit PIN.
How can I watch ITV live on my smart TV?
On our website, mobile app and some connected TV apps you can stream ITV, ITV2, ITVBe, ITV3, ITV4 and CITV so you can watch live wherever you are! On the website, click ‘Live TV’ in the navigation bar or select a channel from our homepage.
How many devices can use ITV Hub?
10.5 You may not watch Content on more than four (4) devices at the same time using the same account. If you try to watch Content on more than four (4) devices at the same time using the same account you may be see an error message.
Do all smart TVs have ITV Hub?
So unfortunately, there are some brands of smart TV that won’t be able to get ITV player. This includes some LG and Sony smart TVs, because their operating system isn’t integrated to using the ITV hub at the present.
Why can’t I get my ITV Hub to work?
If you’re experiencing any freezing, buffering, error messages or a blank screen please try the steps below: Clear your cache. Clear your cookies. Check your internet speed(you’ll need at least 800kbps to play our videos and ITV Hub will adjust your viewing experience depending on your internet speed)